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Customer Order Support

  • Online: Easiest and fastest way to order. iXCells supports your purchase without registering for an account. However, we recommend you sign up for an account to receive the best pricing and check your order status.
  • Email your P.O. to
  • Phone: +1 (858) 412-5988 Ext 101 from 9:00am to 5:30pm Pacific Time (USA)
  • Fax orders to +1 (858) 368-8716
  • Order from us directly or shop from our authorized Distributors
  • Ask us about a purchase agreement or Master Service Agreement (MSA), please contact
  • For your convenience, we also have storefronts on Science Exchange and

Payment Methods

  • Credit Cards: Your credit card may not be charged until your order is processed, depending on your purchase.
  • Purchase Orders: You need to submit a P.O. when placing your order. If you are placing an order for the first time, please complete the credit application and submit it to our accounting department at so we can pre-approve your organization and process orders.
  • Wire Transfer: Wire transfer instructions will be provided upon request. Orders will be processed and shipped when your payment is confirmed.